2008 Education Conference &
Lone Star Expo schedule
WEDNESDAY, April 23
Noon - 6:30 p.m.
PAC Golf Tournament, sponsored by Apartment Guide
Lantana Golf Club (Optional event; additional cost; separate registration required)
THURSDAY, April 24
8 a.m. - 7 p.m.
Registration
8:30 - 10 a.m.
Seminar Session - Maintenance
Disaster Preparedness, Part 1: Preparing for the Disaster
9 a.m. - 1:15 p.m.
Customer Service Workshop: Radar On - Antenna Up: Fulfilling Customers' Unexpressed Wishes featuring Brian Grubb with The Ritz-Carlton Leadership Center (Optional workshop - separate registration and fee required. You must be registered for the conference to register for this workshop.)
9 a.m. - 10:15 a.m.
Product/Service Council Meeting and Owner Panel: Tips from the Inside
10:15 - 11:45 a.m.
Seminar Session - Maintenance
Disaster Preparedness, Part 2, After the Disaster
10:30 a.m. – Noon
Early Bird Seminar: SpeakEasy Spanish for Apartment Managers with Myelita Melton
11 a.m. - 12:45 p.m.
Board of Directors Meeting
12:45 - 1:45 p.m.
Board Luncheon and Speaker
1:30 - 3:15 p.m.
Seminar Session - Maintenance
Leadership for Service Managers with Mark Cukro
2 - 3:15 p.m.
TAA Education Foundation Special Session for CEOs (invitation only)
2 - 3:15 p.m.
Opening Plenary Education Session with Susan Fletcher, Ph.D.:
Sanity Sustained - Balancing Work and Family Life
3:30 - 4:50 p.m.
General Opening Session featuring Texas legend and Baseball Hall of Famer Nolan Ryan
5 - 7:30 p.m.
Lone Star Expo Open
7:30 - 10 p.m.
Kickin' It Up Texas Style Kickoff Party
FRIDAY, April 25
8 a.m. - 5:30 p.m.
Registation
8:30 - 9:45 a.m.
Concurrent Seminars
Condos and Apartments: The Genesis of the Shadow Market
Ink to Links: Creating an Electronic Marketing Plan
Finding, Hiring and Keeping World - Class Superstars
People's Court for Independent Owners - Part 1
8:45 - 11 a.m.
Extended Sessions
Staying in the SmartZone: How to Stay at Your Best and Maximize Performance
Hands-on Computer Class: Excel Essentials for the Apartment Industry
10 a.m. - 11:15 a.m.
Concurrent Seminars
Fair Housing and Effective Interactions with People with Disabilities
Trends 2008: What's Hot for Leasing and Resident Retention
Hire the Best, Ditch the Rest
People's Court for Independent Owners - Part 2
11 a.m. - 1 p.m.
Lunch on the Move in the Expo
11 a.m. - 3 p.m.
Lone Star Expo Open
3:15 - 4:30 p.m.
Concurrent Seminars
Selling to the Mature Market
Renewing or Re-renting, That is the Question
Formula for Email Success: Unveiling 33 Indispensable Tips that Get a Reply
Emerging Legal Issues for Independent Owners - Part 1
3:15 - 5:30 p.m.
Extended Sessions
Excel Advanced for the Apartment Industry
Take Action: Your Safety Onsite
4:45 - 5:45 p.m.
Concurrent Seminars
Zap the Gap: Understanding and Working with Multiple Generations
The Days of the Deals are Done!
Customer Service in a Technology World
Emerging Legal Issues for Independent Owners, Part 2
7 - 11 p.m.
Ultimate Party
Shaken, Not Stirred
SATURDAY, April 26
8 - 10 a.m.
Registration
9- 9:45 a.m.
Closing Plenary Session with Mindy Williams:
Understanding Business and Market Trends
10 - 11:30 a.m.
NEW! Installation & Awards Jazz Brunch